PLEASE READ THE SUBJECTS BELOW BEFORE YOU ORDER OR CALL WITH QUESTIONS.

RESEARCH:

Please do the research on your project before you call to place an order. We can certainly help with technical questions on what we make and services we perform. However, we cannot decide for you what the best contour is for your application, best gunsmith, what cartridge you should use, who makes the best brass, bullets, scopes, stocks, actions, etc. Those companies all have their own tech support numbers or e-mail addresses and they are the ones you should contact with those questions.This is research that you must do for your project. This will be your rifle.

ORDER ACCURATELY:

Calling days or weeks after an order is placed to make changes (once or several times) takes precious time away from us being able to process other customers orders and performing the many other tasks that we have to do in the office. Changes made after an order is placed will result in some or all of the following: A delay in your delivery time, an extra charge to process the change, order cancelation and starting over with the whole project, etc. .

Please do your research ahead of time and order accurately.

Estimated Delivery times: ...are just that, Estimates. These times are calculated based on production times when you place your order. It is impossible to predict to the day when your barrel/project will ship. We do everything in our power to be reasonably accurate with these times, but are unable to see what the future might bring that could slow down delivery times once an order is placed.

Please note if you want a barrel, a fitting, and fluting, you have to ADD all of those times. They do not overlap. If you have received your order confirmation and the "Estimated Delivery" date is two months from now, please do not call to check the status. It will be another two months. If we have passed the estimated delivery date on your paperwork, chances are your barrel is finished or very near completion, OR we are waiting on components or payment from you. Due to the current volume of orders we have and the scheduling we do, it is nearly impossible to expedite any order or service.

ORDER CONFIRMATIONS:

Please read your order confirmation! ?Mistakes in translation over the phone can certainly be made when it comes to the very important details of your order, this is the whole reason we send a confirmation out. The time to notice that something is missing or wrong with your order is NOT after you receive your barrel, but rather when you receive your order confirmation. If you have any questions about your confirmation when you receive it in the mail, please call. It's much better to ask than to have a mistake made on your barrel and have to correct it or re-make it later.

SHIPPING:

We are unable at this time to provide tracking numbers by phone or e-mail for every order. If we have payment information on file when your barrel is finished, it will ship within a matter of days of it arriving in our shipping department. If we do not have payment information, we will send out an "Order Ready" notice. This will look just like the order confirmation you received when you initially placed your order, but it will have a sticker on the top of the page instructing you to contact us with payment. Once payment is received, it will be a matter of days. There is no service to "expedite" shipment if we are waiting on payment.

The fastest way to get the barrel to you is to pay the order in full prior to the barrel being finished, or to have credit card information on file with us so it can be charged and shipped in a timely fashion.